Shipping Methods 

We offer the following flat rate international shipping charges per item:

Europe £25

USA & Canada £50

United Arab Emirates £30

China, Hong Kong, Japan £55

Australia, New Zealand £60

If outside of these countries please contact us at

We aim to deliver within 3 to 5 days in the UK mainland. International orders are typically delivered within a week but may take up to 21 business days.

See Terms and Conditions for further info.

Easy Returns

It's important to us that you are happy with your rug. We do accept returns within 14 days of purchase and are happy to give a full refund providing that the rugs are not damaged nor marked. Unfortunately we can not reimburse the cost of returning it to us. 

Please send returns to:



F.A.O Tate and Darby

Building A, Europa Industrial Park

Off Radway Road

Stratton St Margaret

Swindon SN3 4ND